Programme training influence and negotiation
- ‘Ins en outs” of negotiation methodologies and styles;
- Manage negotiations;
- Influential aspects and rules of behaviour;
- Learn how to put the other at ease and to build a relationship of trust;
- Verbal en non-verbal influential styles and –technics;
- Influential strategies;
- Receive tools to recognize during a conversation what you need. What do I want, what do I get;
- Manage the conversation and recognize the many forms of distraction;
- Deal efficiently and easily with price discussions and discounts;
- Recognize and counter existing purchaser tricks;
Results
You will:
- Better understand all the phases of a negotiation;
- Map your negotiation style and learn to master more styles;
- Enhance your knowledge of human nature through the most important non-verbal signals in negotiations;
- Learn from A to Z how to draw up a and prepare a discussion structure;
- Learn to deal with purchaser tricks, fake objections, and false arguments;
- Learn to master discussion techniques to efficiently ask questions at the right moment;;
- Better understand how to determine the real need;
- Recognize and counter inevitable objections;
- Understand the human and psychological backgrounds in negotiations;
Specifications
Number of participants
4 to 6 persons.
Blended training forms
- 1-day or 2-days, depending on preliminary knowledge;
- As a programme of several (4-6) day parts.
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