Programme training communicating effectively
- In the communication course, you determine your own communication style;
- Understand communication etiquette;
- Leary’s Rose: how to keep everything in hand when things get difficult;
- Find the blind spots in your communication repertoire;
- Question techniques and clarifying the question;
- Feedback skills: giving and receiving feedback;
- 360-degrees feedback: face reality with feedback from your environment;
- LSA: listening, summarizing and keep on asking. The basis of efficient communication;
- Deal with fraught conversations and negative emotions;
- You can apply methodologies, as to be able to deal more efficiently with difficult types;
Results
- Understand your characteristic communication style and the effect it has on others;
- You learn to communicate in three other ways then only about content, and also to read between the lines, or to detect what is not being said;
- You discover what personality color means (L. de Caluwé);
- You narrate about your way of communicating and the click you have with others;
- Finally, you learn of course all you need to know about body language;
Specifications
Number of participants
4 to 6 persons.
Blended training forms
- As 1-day or 2-day, depending on preliminary knowledge;
- As a tailor-made programme over several (2-4) day parts.
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