Online Training programmes
- Communication: from body language to meta-communication.
- Time mangement: from quick work space profit to setting priorities.
- Assertiveness: from saying no to effective thoughts.
- Stress management: from having to, wanting to and be able to to setting boundaries..
- Working customer-oriented: from listening and asking in depth to steering the client..
- Leadership: from styles to group influence and inspiring leadership.
Online Training Modules
- Analogue and digital communication;
- Meta-communication;
- Listening, summerizing and asking questions in depth;
- Giving feedback;
- Dealing with agression;
- Saying no;
- Assertive thinking;
- Leary's Rose;
- Balance in Energy;
- Have to, want to, be able to;
- Effectively handle stress;
- Steering thoughts;
- Environment management;
- Setting priorities;
- E-mail and schedule management;
- Delegating for leaders.
Follow HetWerkt